Success story YPF

Technology, Security, and Quality Applied to IT Services Management and Maintenance

About YPF

YPF is Argentina’s leading energy company, dedicated for over 100 years to the exploration, exploitation, distillation, distribution, and production of electricity, gas, oil, and its derivatives.

As a regional leader in the industry, YPF operates 3 industrial facilities, over 1600 gas stations, and employs more than 22,000 people directly.
With a mission to invest in large production and exploration projects, and energy transformation, YPF is constantly pursuing innovation and new technologies.
Aligned with its goals, Applicant became a strategic partner of YPF, managing and maintaining its IT services through contracts covering multiple critical areas.

With presence in the provinces of Mendoza, Chubut, Neuquén, Santa Cruz, and Buenos Aires (CABA and Greater Buenos Aires), Applicant ensures continuous and secure operation of the technological infrastructure supporting YPF’s business.

What Did the Project Involve?

When Applicant began providing services to YPF, the company had the need to optimize the management of their technological infrastructure, both for their central areas and industrial facilities, as well as for their gas stations in various locations nationwide.

The company sought a reliable partner to guarantee not only operational efficiency but also service quality and continuity across all service areas.

Since then, we have become their business partner, providing various services that now form a strategic alliance in their daily operations.

The Challenges of This Project

Before collaborating with Applicant, YPF faced significant challenges in managing its extensive network of IT operations distributed throughout the country, including:

  • the complexity of managing critical infrastructure in multiple locations,
  • maintaining a high level of security
  • developing and sustaining quality processes
  • responding quickly to emerging needs.
  • this was a challenge that required specialized technical expertise and experience.

The Solution Provided by Applicant

From Applicant, we offer a team of over 100 operational professionals in various national locations, highly trained to address YPF’s specific needs across different sectors. Our services include:

  • Technological infrastructure at gas stations: Managing and implementing necessary field and gas station actions and deployments to ensure each operational point is equipped with state-of-the-art technology, meets required standards, and operates without interruptions.
  • Cloud Infrastructure Management: Implementing cloud infrastructure projects that optimize YPF’s processing and storage capacity.
  • Management of IT Security and Cybersecurity: Managed by expert teams directly from YPF’s headquarters, ensuring protection of the company’s critical data and systems.
  • Trunked Radio and Trunking Services: Providing secure and efficient communications for YPF’s operational network, ensuring safety in critical situations.
  • Management of IT Standards and Procedures: Measuring service quality according to ISO 9001 standards, overseeing and complying with processes within ITIL, ISO/IEC17799 standards, and the Sarbanes-Oxley Act.

Results Achieved

The collaboration with Applicant enables YPF to not only maintain but also enhance the quality of its technological infrastructure. With an operations team and specialized professionals dedicated to monitoring and ensuring quality, YPF has achieved more agile, secure, and high-quality operations across all key regions.

The success of this collaboration highlights Applicant’s ability to manage large-scale and complex projects, offering comprehensive and tailored solutions that drive our clients towards success. With our experience and commitment to quality, we are prepared to face any technological challenge.

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