Grupo Techint, committed to the country’s energy future, designs and builds projects that improve the lives of individuals and organizations. This is the way it drives development for the communities where it operates, adds value to its clients, and fosters professional and personal growth for its employees.
To achieve the goals set by each subsidiary, it requires a supplier ecosystem that helps successfully tackle the challenges posed by each growth and business plan.
Since 2016, Applicant has become a trusted partner, certified by EXIROS (Grupo Techint contractor), to provide technology services that support its internal teams. Applicant has been assisting various departments within the companies that make up Grupo Techint, improving process efficiency, quality, technological innovation, and the availability of the systems that sustain operations in their industries.
About Grupo Techint
Grupo Techint is a multinational conglomerate with over 75 years of experience, operations in 40 countries, and more than 20,000 employees in Argentina alone.
It provides comprehensive solutions in the steel industry, complex infrastructure construction, and the design and construction of industrial plants and machinery. Additionally, it offers technologies for the metallurgical and mining industries, as well as the exploration and production of oil and gas, and sanitary facilities focused on research.
In Argentina, the group’s primary activities are concentrated within 4 of the 6 companies that make up Grupo Techint, which is considered one of the largest economic groups in Argentina. These companies include:
- Techint, the founding company of the group, specializing in Engineering and Construction.
- Tenaris, the leading producer of seamless and welded steel pipes, serving the oil industry.
- Ternium dedicated to the production of high-quality flat steel.
- Tecpetrol focused on energy, covering exploration, production, transportation, distribution of hydrocarbons, and electricity generation.
What Did the Project Involve?
At Applicant, we strive to be a reliable and efficient external service provider. Not only does it enhance the operations of the group’s companies, but it also contributes positively to their productivity and adaptability to the business environment.
Our IT outsourcing service is based on the creation of strong teams with deep industry knowledge, and its impact is significant for each subsidiary.
Thanks to our cultural understanding of the group, we provide the technical leaders Tenaris, Techint, Ternium, and Tecpetrol with solutions that balance technical and economic benefits.
Our business experience, coupled with our continuous growth in the market, allows us to offer a diverse service with a range of roles, profiles, and technological platforms. This is how we demonstrate our commitment to quality and customer satisfaction—values that define us.
The Challenges of this Project
The companies within the group are experiencing continuous organic growth at a global level, incorporating technology and industry applications. This includes the integration of new businesses into their service portfolio, which made it necessary to provide services with both technical quality and autonomy in the development of their activities.
Our value proposition, for each service we provide, represents a reliable pillar for the technical areas that back the industrial business. Moreover, it is capable of adapting to the unique internal work culture of each subsidiary within the group.
In this way, we achieve the goals of the teams, with the most qualified talent in the market, while fulfilling the responsibilities of a technological partner.
The Solution Provided by Applicant
Applicant provides technological outsourcing services through agreements established with effective and efficient communication. This ensures that we build a work culture within each technical team that enables them to meet the objectives set for each service request.
For Applicant, the implementation of various solutions involved:
- Promoting adaptability to the new technologies adopted by each subsidiary.
- Support every new operational industry challenge.
- Providing qualified resources for the development of planned tasks and ensuring the well-being of those resources while in service.
- Offering economic and financial support.
All of this is part of our added value proposition for the departments responsible for each service. Therefore, we complement our solutions with flexibility, quality, and transparency, aligning client needs with technological demands throughout the entire service lifecycle.
Results Achieved
We established an outsourcing reference model based on key pillars such as transparency, flexibility, trust, commitment, and agility in processes. This is how we position ourselves as enablers for service management, with the goal of increasing client satisfaction, reducing costs, and contributing to the improvement of their productivity through quality delivery.
In this way, the service solution built on clear and transparent communication allowed us to:
- Achieve efficient implementation of each service.
- Comply with standard information processes.
- Work closely in the planning, transformation, and execution of the company’s processes.
Over the course of these ten years serving Grupo Techint, we have become a strategic, credible, and trusted partner, aligned with corporate objectives. We are also aligned with the specific goals of each technical leader, who, with our support, can create a long-term roadmap for each service implementation cycle, thus projecting future challenges.